How to Start a Webchat Session?
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From the main navigation menu, select AI Engine.
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Open the Deploy tab.
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Under the Chatbot Setup section, locate the Web Chat URL.
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Copy the URL and open it in an incognito window.
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When prompted, enter your Name and Contact details.
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Click Start Chat to initiate the chat and interact with the bot.
Note: Users who start a session via Web Chat will be automatically added to the Contacts list.