How to add business information to the AI Bot?

To add business information to the AI Bot,

  1. Navigate to AI Bot Settings > Business Info from the main menu. 

  2. Choose one of three options: 

    • Enter your Website URL
    • Upload a document (.txt or .pdf file),
    • Use the Text Editor to type or paste information directly.

     

  3. Click Submit and you'll see a success message confirming the information has been saved.
  4. You can use these same options anytime to overwrite and update existing information.